Enablx VoIP Overview

Enablx VoIP Services
Enablx VoIP Services are complete; turnkey IP based Telephony and Call Center solutions for small and medium-sized businesses.

Today’s Business Telecom Challenges
Today's businesses are frustrated with the proprietary nature of the traditional PBX system. They want solutions with open architecture and standard protocols, just like their data networks.

IT and telecom managers are confused by the complexities of IP Telephony technology and are unsure of how to begin the migration process.

Companies incur high costs to support multiple networks for voice and data. Businesses don't know if their current data network will be able to support an IP Telephony solution.

Common Causes and Concerns
Traditional telephony vendors are abandoning TDM PBXs for IP Telephony technology. Standards have matured to the point of wide commercial acceptance.

The IP Telephony market is growing rapidly, with many new products and competing (and confusing) approaches. (Voice-Data-Video)

Many companies last upgraded their voice systems as part of Y2K. These installations are now at end of life, so companies are looking for new solutions that integrate better with their data environments.

Today's data networks, designed to support business and worker productivity applications, were not built with voice in mind. Many companies have kept voice and data separate due to fear of change.

The Enablx Consultative Approach
Enablx plans, designs and implements complete IP Telephony and Call Center solutions with products and technology from proven systems. Our solutions feature:

• Desktop and wireless LAN IP phones (Voice and Video)
• Centralized, server-based call processing
• Integrated voice and email messaging
• Automated call distribution and interactive voice response for call centers
• Gateways to the public telephone network and legacy PBXs

Enablx follows a proven approach to building voice solutions, including the following steps:

• Complete and detailed Requirements analysis
• Facility Site survey and preparation planning
• Dial plan development and design
• LAN and WAN design to support best IP Telephony Solution
• System configuration, testing, staging, migration and monitoring
• Ongoing User and administrator training

Enablx Results
Typical project deliverables include:

• Detailed system and network designs
• Detailed migration and cutover plans
• All required hardware, software and cabling installation
• Comprehensive and detailed system documentation
• Multi facility / Location support and Implementation
• Fully Functional and Operating VoIP Network

Enablx Value
Clients gain a clear understanding of IP Telephony's business value and how it improves operational efficiency.

Clients receive a completely integrated, turnkey solution for a fixed price.

Clients derive cost savings from supporting one "strategic" network rather than separate voice and data networks.

Employee productivity is enhanced through the use of new voice applications, including unified messaging, screen pops for call centers and XML applications on IP phones.

The Enablx Difference
Enablx has broad based practical experience in both the voice and data worlds.
They understand the complex issues around integrating these traditionally disparate technologies.

Enablx has designed , developed, implemented and continues to support complex automated voice and data solutions for a wide range of Fortune 1000 companies.

Enablx Consultants possess the training and practical hands on expertise to guide clients through the VoIP review, selection and implementation processes to insure that the right solutions are selected and deployed in a cost efficient, practical and timely manner.

Enablx utilizes VoIP technologies in the application and support of its day to day core businesses.