Call Center, IVR, Call Center Services, Customer Service Solutions, IVR Services, Web Services, Database Services, Interactive Voice Response

Call Center Services

Save money and improve customer satisfaction by outsourcing your live support to Enablx' first-class Call Center:
  - Hiring & Training
  - Quality Control
  - Efficiency Through Technology

IVR Services

Reduce your cost per transaction through IVR technology by automating repetitive tasks:
  - Program Enrollment
  - Intelligent Call Routing
  - Account Inquiries

Web Services

Upgrade your customer experience by leveraging Enablx' experience in designing and managing a variety of web-based solutions:
  - Retail Store Locators
  - Patient Opt-Ins
  - Dashboard Management Tools
  - Graphic Design

Database Services

Give your customers access to data from wherever they are - we provide transaction processing and analysis via numerous touch points:
  - Telephone - IVR, Live Agent & Fax
  - Email - Inbound & Outbound Processing
  - Web - Data Entry & Dashboard Reporting
  - Mobile - Text Messaging

Retail Solutions

Enablx can increase your sales by enabling your consumers to:
  - Locate Products & Inventory
  - Compare Pricing
  - Place Orders
  - Check Shipment Status

Consumer Service Solutions

Enablx helps manufacturers build relationships with their customers by providing a single point of contact for technical support, product information, registration and warranty requests, feedback, and more.

Marketing Solutions

Enablx is ready to handle your business-critical programs using just the right blend of technology and personal touch.
  - Customer Service & Support
  - Automated Interactive Voice Response (IVR)
  - Web-based Applications & Sites
  - Dashboard Metrics & Reporting

Healthcare & Insurance Solutions

Enablx develops and manages a variety of solutions in the healthcare and insurance spaces:
  - Co-pay Reduction Programs
  - Automated Enrollment and Processing
  - Access to Policy Information

Public Sector Solutions

Enablx has reduced operating costs for state agencies by deploying and managing multiple online and telephone based solutions:
  - Taxpayer Filing Status & Information
  - Local Agency Reporting
  - Tax Rate Inquiries

Enablx is a leading provider of integrated customer service solutions including Call Center, IVR, Web, and Data-management solutions.

In today's highly competitive global economy, efficient operations and quality customer service are key to marketplace success. Today's customers expect access to product and / or service information from wherever they are, using various contact points, including mobile phones, email, and the internet.

Enablx specifies, develops, and hosts leading edge applications for clients in a variety of industries, from consumer electronics to pharmaceuticals. This breadth of experience coupled with knowledge of leading-edge technologies uniquely positions Enablx to recommend improvements in business process automation and efficiency. We take pride in our open, consultative approach, and in delivering timely, cost effective solutions that work.

At Enablx we listen to your business needs and work with you and your team to build a cost-effective, customer service delivery solution focused upon building long-term, satisfying customer relationships.

Client Testimonials